Please be advised that some Tillsonburg Hydro customers are receiving fraudulent emails pretending to be from our Customer Service staff (info@tillsonburghydro.ca). The email asks you to check your account and asks you to click on a button.
Tillsonburg Hydro never requests payment over the phone. If you receive a call requiring a payment for an overdue balance on your account or a threat of disconnection, it is a scam.
OEB issues warning about new scam targeting utility customers
Scammers are currently targeting hydro customers promising refunds and asking customers to provide banking information.
Tillsonburg Hydro has contracted Advanis to conduct the Electrical Safety Awareness Survey (ESA) beginning Monday, January 8.
Tillsonburg Hydro Inc., is aware that scammers are at work in our area requesting immediate payment to prevent disconnection. Please be advised that notice periods are always given before disconnections. If you receive a call regarding a disconnection and have not received prior notice, please call our office at 519-688-3009.
Warning about emails pretending to be from or endorsed by the Ontario Energy Board. The OEB will not email you or call you about energy rebates unless you have reached out to them first.