The Accessibility for Ontarians with Disabilities Act (AODA) was established in 2005. All organizations must comply with the Accessibility Standards for Customer Service (Ontario Regulation 429/07). These standards are intended to provide accessible customer service to people with various kinds of disabilities.
Accessibility at Tillsonburg Hydro
Tillsonburg Hydro has established policies, practices and procedures that will comply with AODA Standards. Tillsonburg Hydro will continue to treat all customers with dignity and respect and ensure it provides service to people with disabilities.
What would you like to do?
Tillsonburg Hydro is committed to providing high quality goods and services to all members of the public. Your feedback is welcome.
Feedback can be provided by submitting an Accessibility Comment or Complaint Form.
Alternatively, you can:
- email firstname.lastname@example.org
- phone 519-842-9200
- visit the Customer Service Centre (10 Lisgar Ave.)
To request information in an alternate format, you can:
- Send an email to email@example.com
- Phone us at 519-842-9200
- Visit the Customer Service Centre (10 Lisgar Ave.)
Please visit Bell Canada's website to learn how their Bell Relay service supports communication by phone between hearing people and people who are deaf, deafened, hard of hearing, or those with speech disabilities.
BrowseAloud is now available on the Tillsonburg Hydro website to increase accessibility.
By downloading and installing the free BrowseAloud software from TextHelp, you can simply point at text on our pages and it will be read aloud to you.