Ontario Energy Board
Monitoring our performance
The Ontario Energy Board (OEB) is the independent regulator of Ontario’s electricity and natural gas sectors. The OEB protect the interests of consumers and delivers public value that contributes to Ontario’s economic, social and environmental development.
Monitoring THI's performance
The Ontario Energy Board (OEB) conducts a number of reviews that evaluate how well electricity distributors (like Tillsonburg Hydro) are performing.
Scorecards
The Ontario Energy Board uses scorecards to encourage electricity distributors to operate effectively, continually seek ways to improve productivity and focus on improvements that their customers value.
The scorecard includes traditional metrics such as frequency of power outages, financial performance and costs per customer. In 2014, additional metrics were added to scorecard that directly reflect the customer experience.
Tillsonburg Hydro Inc.
10 Lisgar Ave
Tillsonburg, Ontario
N4G 5A5
Phone: (519) 842-9200
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